Privacy Policy and Data Protection

This Privacy and Data Protection Policy outlines how SJR Counselling ("we," "our," or "us") collects, uses, maintains, and protects personal information obtained from users ("you" or "your") of our website. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect personal information from you when you visit our website, register for our services, fill out forms, or otherwise interact with us. The types of personal information we may collect include but are not limited to:

1. Name
2. Email address
3. Contact information
4. Demographic information such as postcode, preferences, and interests
5. Other information relevant to customer surveys and/or offers

How We Use Your Information

We collect and use your personal information for the following purposes:

1. To provide you with counselling services and respond to your inquiries
2. To improve our website and services based on your feedback
3. To send periodic emails containing information about our services, special offers, or other information we think you may find interesting
4. To customise the website according to your interests
5. To comply with legal and regulatory requirements

Data Security

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organisational measures to safeguard and secure the information we collect online to prevent unauthorised access or disclosure.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential and comply with applicable data protection laws.

Your Rights

You have the right to:

1. Request access to the personal information we hold about you
2. Request correction of any inaccuracies in your personal information
3. Request erasure of your personal information
4. Object to the processing of your personal information
5. Request the restriction of processing of your personal information
6. Request the transfer of your personal information to another party

Changes to this Privacy and Data Protection Policy

We may update this Privacy and Data Protection Policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

If you have any questions about this Privacy and Data Protection Policy or our practices regarding your personal information, please contact us using the Contact link on this website.